Agent Development | AX Mechanics
Agent Development

Build the right agent. Put it into production.

Sometimes the right answer is an agent. Sometimes it’s a workflow with an agent inside it. Sometimes it’s straightforward automation. We determine which before we build anything.

A compelling demo is not a production system.

The problem
A demoWorks once.
A production systemWorks repeatedly, inside your business.

Getting a model to perform a task once is relatively easy. The harder work is building a system that can perform the job reliably inside your business. That requires clear decisions about:

01What the model should judge
02What deterministic automation should handle
03Which systems it can read from and write to
04Where people approve, review or intervene
05How quality will be evaluated
06What happens when the system is uncertain or something fails

Production requires more than intelligence. It requires engineered context, controls, connections and ownership.

Turn your business outcome into a system that can be built.

The Agent Scoping Sprint

We start with the job you want an agent to perform, then work backward from the outcome. The sprint resolves four questions that have to be answered before development begins. The agent scoping sprint is completed rapidly and makes sure we’re aligned on the outcome.

The outcomeWhat outcome should the system produce—and what is explicitly outside its scope?
The workWhich steps require model judgment, deterministic automation or a person?
The connectionsWhat context, data and business systems must the system read from or write to?
The controlsHow will actions be constrained, quality evaluated and uncertainty escalated?
You leave with

The Agent Spec

An agile, build-ready specification for the production system: its job, workflow, human checkpoints, system access, tool permissions, evaluation plan, architecture, success measures and build scope.

Sometimes the resulting system is an agent. Sometimes it’s a workflow with agents inside it. Sometimes it’s simpler automation. The sprint makes that decision before development begins.

From a named use case to a production system.

Scope → Build → Run
01

Scope

Determine whether the job requires an agent, an agentic workflow or automation—and specify how it should work.

Output

A build-ready Agent Spec and defined production scope.

02

Build

Deploy the system in your environment with the required integrations, context, evaluations, controls and human checkpoints.

Output

A working production system, evaluation harness, operational controls and runbook.

03

Run

Monitor quality, cost, adoption and failures. Test model upgrades and improve the system as the work and technology change.

Output

Ongoing evaluation, monitoring, upgrade reviews and a prioritized improvement backlog.

Production agents and workflows built for real work.

Our work

These examples show how model judgment, deterministic automation and human decision-making can be combined into reliable production systems.

Gage — AI presales agent

Talk to it. It’s on this page.

Gage holds a real conversation by text or voice, understands what a visitor is trying to solve, answers questions about product and solution offerings, qualifies prospects, runs an AI visibility scan, books a strategy session on the calendar and updates the CRM.

What it demonstrates
  • Discovery before recommendation
  • Text and voice in the same conversation
  • Real actions across scanning, scheduling and CRM systems
  • Tool-level controls and tested conduct
  • A useful next step instead of a form
Client application

Presales, inbound qualification, meeting booking and intelligent website experiences.

Gage, the AX Mechanics presales agent, in conversation with a website visitor

A working system with an owner—not a prototype left behind.

What you receive

Depending on the job, the finished system includes:

System
  • A production agent, agentic workflow or automation
  • Connections to the required business systems
  • Context and knowledge architecture
Controls
  • Defined tool permissions and operational guardrails
  • Human approval and escalation paths
Evaluation
  • An evaluation harness built from real cases
  • Monitoring and operational visibility
Ownership
  • A runbook, documentation and ownership model

The result is a system your organization can operate, evaluate and improve—not a demonstration that disappears after the presentation.

Frequently asked questions

Agent development

An agent uses model judgment to decide how to complete a task. An agentic workflow is a defined process with one or more agents inside it, where some steps use judgment and others follow fixed rules. Automation handles work that doesn’t need judgment at all.

Most production systems combine all three. Deciding which parts of the job belong to which is one of the first things we do.

Usually, yes, but it moves quickly when the use case is clear. The sprint confirms the outcome, the workflow around it, the systems the agent needs to reach, and the controls it needs before anything is built.

Sometimes it confirms the design you had in mind. Sometimes it shows that a narrower agent, a workflow or simpler automation will do the job more reliably.

The Agent Spec: a build-ready specification covering the job, workflow, human checkpoints, system access, tool permissions, evaluation plan, architecture, success measures and build scope.

It’s written so the system can be built from it, whether we build it or your team does.

Reliability is engineered rather than assumed. Each system has an evaluation harness built from real cases, defined tool permissions, clear handling for uncertain or failed steps, and monitoring once it’s live.

Model upgrades are tested against the same evaluations before they reach production.

Wherever judgment, risk or your company’s name is on the line. We design human checkpoints into the workflow, such as approving outreach before it sends or reviewing a recommendation before it’s acted on, and escalation paths for anything the system can’t resolve.

We build around the systems you already run, including CRM, marketing automation, data platforms, advertising accounts and internal tools, using APIs, MCP and orchestration platforms where they fit.

Technology choices follow the job and your existing architecture rather than a preferred vendor.

We keep evaluating and monitoring quality, cost, adoption and failures, test model upgrades, and work through a prioritized improvement backlog as the work and the technology change.

You also receive a runbook, documentation and an ownership model, so your team can operate and improve the system itself.

Put AI to work on a job that matters.

Bring us a real use case. We’ll turn it into a reliable production agent or agentic workflow.